Managed Services
R4Insights India Incorporated is a Premium Offshore Development hub headquartered in Pune, India
Our Offshore Team
• Our offshore/onshore teams are lead by Data Architects, Leads , Senior Level
Developers, Mid-Level & Junior Level Developers and Administrators.
• Highly skilled resources.
• Execution in stipulated time and Quality is our main aim.
• We offer the best rates in the market.
• Our offshore team works round the clock to support our clients.
Managed Service Model
So how do we arrive at most cost optimized pricing model for you ?
Scope
Parameters and Options
—SLA requirements
—Special services such as enhancement support
—Systems in scope
— Support ticket volume
Application of Offshore Resources
—Management effectiveness of onshore coordination
Skill Sets Required
—Combinations of resources based on specific requirements
Sophisticated pricing model translates detailed requirements from Scope Data Collection Questionnaire and
workshop into resources, hours and costs and incorporates experience with many clients
On-Shore/Off-Shore Implementation Model
• We have the capability to complete the project end-to end starting from the scratch on our own.
• We can also supplement your team (24×7) and complete the project.
• We can also work on a model wherein (Your Team) + (Our Onshore Component )+ (Our Offshore Component).
• We can work on any of the models which are suitable and cost effective for completing the project.
• We do not compromise on quality by any chance and assuring you a quality product is our prime focus.
Managed Service Model
R4Insights India innovative pricing for managed service support starts as low as $1000 a month
Sustenance and Operations
Platform Maintenance & Support
Rollout and Enhancements
Fixed dev efforts per month
Benefits of Managed Service
Reduced TCO (60-75% lower cost)
• Global Delivery Model
• Optimized core and flexi team
• Monthly predictable cost with SLAs
• Faster turn around
Single Point Accountability
• Service Delivery Manager appointed as SPOC
• SLAs agreed with other stakeholders
• One number/ email to reach
Reliable Support from Tech Experts
• Certified product experts on call
• Strong knowledge base and experience
• Fewer glitches, negligible downtime
• Access to IBM (OEM)
Improved responsiveness & performance levels
• Well defined structure and matured process
• ITIL driven process and CMM level 5
• Effective use of collaboration & comm tools
• Increased efficiency and competitiveness
Free up your IT team
• Highly optimized ratio of people to technologies
• Allows your team to focus on strategic initiatives
